bet pingpong Privacy Policy

This page describes what we collect when you use bet pingpong and how we keep that data protected. We take your privacy seriously and follow industry-standard practices to safeguard your personal information. When you register, deposit, or access our sportsbook, live-dealer tables, slots, or esports markets, we collect specific data to verify your identity, process payments, and improve your experience.

Our privacy commitments apply to all users in supported jurisdictions. We do not share your data with third parties without your consent, except as required by law or to process your transactions. This policy explains your rights and our responsibilities as your gaming platform operator.

Read this page to understand how we handle your information on bet pingpong.

What Data We Collect on bet pingpong

We collect personal data when you register an account on bet pingpong. This includes your email address, phone number, full name, date of birth, and government-issued ID number. We also collect proof of address — a utility bill, bank statement, or government document showing your current residence. This Know Your Customer (KYC) process protects both you and our platform by preventing fraud and verifying that you are of legal age in your jurisdiction.

When you deposit or withdraw, we collect payment information. If you use DANA, e-wallet, mobile banking, local payment, or online payment, we receive transaction records from those providers. If you transfer via bank (e-wallet, mobile banking, local payment, online payment), we record your account details and transfer amounts. We do not store your full bank credentials — only the last four digits and account holder name for verification purposes.

We also collect usage data. When you log into bet pingpong on your Android phone, iOS browser, or desktop, we record your login time, device type, and IP address. We track which games you view (Liga 1, Piala AFF, blackjack, roulette, Dragon Tiger, Aviator, Mobile Legends, Free Fire), how long you stay on each page, and which features you use. This helps us improve bet pingpong and detect suspicious activity.

Account data

Email, phone, name, date of birth, ID number, address proof.

Payment data

Transaction records, payment method, last four digits of bank account.

Usage data

Login times, device type, IP address, games viewed, time spent.

Communication data

Support messages, emails, and chat logs with our team.

How We Use Your Data on bet pingpong

We use your personal data to operate bet pingpong and provide our services. Your email and phone verify your account and allow us to send you important notifications — deposit confirmations, withdrawal status, and security alerts. Your ID and address proof satisfy legal requirements and prevent underage access. Your payment information processes deposits and withdrawals through e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and bank transfers.

We analyze usage data to improve bet pingpong. We see which games are popular, which payment methods users prefer, and where the platform experiences slowdowns. This helps us optimize our sportsbook (football, badminton, MotoGP), live-dealer studios (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). We also use this data to detect fraud — unusual login patterns, rapid withdrawals, or account takeover attempts trigger our security team to investigate.

Third-Party Data Processors

We work with trusted partners to operate bet pingpong. Our payment processors (local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment) receive your transaction data to complete deposits and withdrawals. Our hosting provider stores our servers, which may sit outside your jurisdiction — your data is encrypted in transit and at rest. Our customer support platform logs your messages when you contact our English support team.

We require all third-party processors to sign data protection agreements. They may not use your data for their own purposes or share it with other companies. If a processor experiences a data breach, we notify you within a reasonable timeframe and explain what happened.

Your Rights on bet pingpong

You have the right to access, correct, or delete your personal data on bet pingpong. You can request a copy of all data we hold about you by contacting our support team. If your information is inaccurate, you can ask us to correct it. If you no longer want to use bet pingpong, you can request account deletion — we will remove your personal data within 30 days, except where law requires us to retain it (e.g., for tax or fraud investigation).

• 1
  Request your dataAccess

  Contact support and ask for a copy of all personal data we hold about you.

• 2
  Correct inaccuraciesUpdate

  If your name, address, or other details are wrong, ask us to fix them.

• 3
  Delete your accountRemoval

  Request account deletion and we will remove your data within 30 days.

Cookies and Tracking on bet pingpong

We use cookies to keep you logged into bet pingpong and remember your preferences. When you access bet pingpong on your Android phone or iOS browser, we set a session cookie so you do not have to re-enter your password every time. We also use analytics cookies to track how users navigate our platform — which games they view, how long they stay, and which payment methods they choose. This helps us understand user behavior and improve bet pingpong.

You can disable cookies in your browser settings, but this may prevent bet pingpong from working properly. We do not use third-party tracking pixels or retargeting ads — we do not follow you across other websites.

How We Protect Your Data on bet pingpong

We encrypt all data in transit using TLS (Transport Layer Security) and at rest using AES-256 encryption. Your ID, address proof, and payment information are stored in secure databases with restricted access. Only authorized bet pingpong staff can view your personal data, and they sign confidentiality agreements. We conduct regular security audits and penetration tests to identify vulnerabilities.

If we discover a data breach, we notify affected users and relevant authorities within the timeframe required by law. We maintain incident response procedures and backup systems to minimize data loss.

Jurisdiction and Contact

Our services are available only where local law permits. We do not offer bet pingpong in jurisdictions where online gaming is prohibited. Users are responsible for verifying that their use complies with local law. If you have questions about this privacy policy or want to exercise your rights, contact our English support team through the support button in your account menu. We respond within 7 business days.

We may update this privacy policy at any time. Changes take effect when posted on bet pingpong. Your continued use of our platform after changes constitutes acceptance of the updated policy. We are committed to protecting your data and operating bet pingpong transparently in all supported jurisdictions.