bet pingpong Terms of Use
We at bet pingpong set out the terms under which you access our platform, place bets on football, live-dealer games, and esports markets, and manage your account. These terms apply to all users in supported jurisdictions and cover account opening, deposits, withdrawals, bonus conditions, and dispute resolution.
Our platform operates under jurisdiction-restricted access. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. When you join bet pingpong, you agree to these terms and our privacy policy.
This page outlines your rights and our commitments as your gaming platform operator.
Account Opening and Eligibility on bet pingpong
To open an account on bet pingpong, you must be of legal age in your jurisdiction and not prohibited by law from using our platform. We require email verification and Know Your Customer (KYC) documentation — a government-issued ID and proof of address. Once verified, you can deposit and access our sportsbook (Liga 1, Piala AFF, Premier League, Champions League, MotoGP, badminton), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile).
We reserve the right to refuse or close accounts that violate our terms or applicable law. If we close your account, we return any remaining balance to your registered payment method. You are responsible for keeping your login credentials confidential. We are not liable for unauthorized access if you share your password or fail to secure your account.
- Account verification
- We require ID and address proof before you can deposit or withdraw. Verification protects both you and bet pingpong.
- One account per person
- You may not open multiple accounts on bet pingpong. Duplicate accounts will be closed and funds forfeited.
- Age requirement
- You must be of legal age in your jurisdiction to use bet pingpong. We verify age during KYC.
- Jurisdiction compliance
- You are responsible for ensuring your use of bet pingpong complies with local law.
Deposits and Withdrawals on bet pingpong
We accept deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfer (mobile banking, local payment, online payment, e-wallet). Deposits are processed instantly and credited to your account immediately. We do not charge deposit fees — any costs come from your payment provider.
Withdrawals are available to verified accounts only. You can withdraw to any payment method you have used to deposit. We process withdrawal requests within standard banking windows. Withdrawal times depend on your bank or e-wallet provider, not on bet pingpong. We do not charge withdrawal fees. If a withdrawal fails, we credit the funds back to your bet pingpong account, and you can retry or contact our support team.
Bonus Terms on bet pingpong
We may offer welcome bonuses or promotional offers to new and existing users. Any bonus is subject to terms we publish at the time of offer. Bonuses may carry wagering requirements, game restrictions, or time limits. We reserve the right to modify or withdraw bonus offers at any time. If you breach our terms, we may forfeit any bonus or winnings associated with it.
Bonus funds are separate from your cash balance. You must meet wagering requirements before you can withdraw bonus winnings. We provide clear terms for each bonus — read them carefully before accepting.
Betting and Game Rules on bet pingpong
We offer betting on football (Liga 1, Piala AFF, Premier League, Champions League), live-dealer games (blackjack, roulette, baccarat, Dragon Tiger), slot games, and esports (Mobile Legends, Free Fire, PUBG Mobile). Each game has specific rules and odds. We display odds and payout tables before you place a bet. By placing a bet, you accept the odds and rules shown at that time.
Results are final once settled. We do not reverse settled bets except in cases of clear error or fraud. If you believe a result is incorrect, contact our support team with evidence. We investigate disputes and make a final determination within a reasonable timeframe.
Dispute Resolution on bet pingpong
If you have a dispute with bet pingpong, contact our English support team first. We aim to resolve issues within 7 business days. If we cannot resolve your dispute, we will explain our decision in writing. You may escalate unresolved disputes to the relevant regulatory authority in your jurisdiction.
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1
Contact supportStep 1
Reach out through the support button in your account menu with details of your dispute.
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We investigateStep 2
Our team reviews your case and responds with a decision within 7 business days.
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Escalation if neededStep 3
If unresolved, you may escalate to your local regulatory authority.
Data Protection and Privacy on bet pingpong
We protect your personal data with industry-standard encryption and security practices. Your ID, address, and payment information are encrypted and stored securely. We do not share your data with third parties without your consent, except as required by law. For full details, see our privacy policy.
You have the right to access, correct, or delete your personal data. Contact our support team to exercise these rights. We comply with data protection regulations and keep your information confidential.
Jurisdiction and Liability
Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. We are not liable for your use of bet pingpong in jurisdictions where it is prohibited.
We provide bet pingpong "as is" without warranties. We are not liable for indirect, incidental, or consequential damages arising from your use of our platform. Our liability is limited to the amount you have deposited on bet pingpong in the past 12 months.
These terms are governed by the laws of the jurisdiction in which bet pingpong operates. Any disputes are subject to the dispute resolution process outlined above. We reserve the right to modify these terms at any time. Changes take effect when posted on our platform. Your continued use of bet pingpong after changes constitutes acceptance of the new terms.
Contact and Support
If you have questions about these terms or need support, contact our English support team through the support button in your account menu. We respond during standard business hours. For urgent issues, you can also reach out through our website contact form.
By using bet pingpong, you acknowledge that you have read, understood, and agree to these terms of use. If you do not agree, do not use our platform. Our commitment is to provide a fair, secure, and transparent gaming experience for all users in supported jurisdictions.